This page contains information about Payment options, Donations, Shipping costs and expected times, Store Policy, and Digital Products. If you have any questions please contact me, the average time to reply is within 24 hours.
Payments
Payment options include Paypal and Direct Back Transfer to South African (ZAR), EU (EURO), and US (USD) accounts. Please note that Bitcoin has been temporarily disabled. For Direct Bank Transfers and manual Paypal payments the instructions will be in your order confirmation email. Your order will be processed as soon as the funds are received. Digital products will be available in your account > downloads section.
Donations
Make a Donation that allows you to contribute to the creation of Intuitive Geometry art, extended use of images (where granted in writing), use for tattoos, customization of files, free designs and resources, existing and new books, courses, free articles, and more. Thank you for your support. We can also add your name and website link on the donations page.
Shipping Cost & Times
International $70 flat rate (Fedex). International shipping takes on average between 7 and 18 days. South Africa $12 flat rate (The Courier Guy). South African shipping takes 3 to 7 days. Processing time may be one or two days. You may be liable for taxes on the product in your own country. Any fees will be your responsibility.
The above information covers existing original artworks and products. For information about new artwork and custom designs: Artwork Commissions and Custom Images and Designs.
Store Policy
No Return, No Refund Policy
Original artwork, books or any other products are carefully packaged, and sent with a reliable courier. If you have any problem with a product, please contact me.
We work hard to ensure accuracy and efficiency, but mistakes and errors do occur. Refunds may be issued in the case of a technical error such as duplicate payments. PayPal does not return the fee charged to the seller when there is a refund.
If the wrong product is ordered for some reason and payment has been processed then the amount can be credited towards another item or a voucher will be issued.
Digital Products
Digital images are in zip files and they will be available for download (unlimited downloads and no expiry date) in your Account> Downloads section of the website once your order is complete. Please note that the images are for personal, non-commercial use only such as wall art, gift cards, coloring, teaching aids etc. For any other purpose you may submit a request. View our full license agreement here.