Effective Date: 23 August 2026
Nathalie Strassburg (“us”, “we”, or “our”) operates the https://nathaliestrassburg.com website (the “Service”).
We are committed to protecting your personal information and your right to privacy in accordance with South Africa’s Protection of Personal Information Act (POPIA) and applicable international data protection standards.
By using our Service, purchasing digital products, or enrolling in online courses, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several types of information to provide, fulfill, and improve our Service to you.
Personal Data
While using our Service or making a purchase, we may ask you to provide us with personally identifiable information (“Personal Data”), including but not limited to:
- First name and last name
- Email address
- Billing address and location details
- Account login details (for enrolled course students)
Payment & Transaction Data
We do not directly store or collect full payment card numbers on our servers. Transactions are processed securely through third-party payment gateways:
- Paddle: When purchasing via Paddle, order fulfillment and payment processing are managed by Paddle (Paddle.com Market Limited or its affiliates), acting as the Merchant of Record. Payment information provided during checkout is processed directly by Paddle in accordance with Paddle’s Privacy Policy.
- Other Gateways: Transactions conducted via PayPal or direct bank transfer are processed under the respective privacy policies and terms of those payment providers.
Usage Data & Technical Information
We may collect information on how the Service is accessed and used (“Usage Data”). This includes your computer’s Internet Protocol (IP) address, browser type, browser version, the pages visited, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
2. Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information to optimize site performance and account access.
Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, certain features of our Service (such as course access and account logins) may not function properly.
Examples of Cookies We Use:
- Session Cookies: Used to operate our store and shopping cart functionality.
- Preference Cookies: Used to remember your settings and preferences.
- Security Cookies: Used to secure user accounts and prevent fraudulent activity.
3. Use of Data
Nathalie Strassburg uses collected data for the following core purposes:
- To provide, maintain, and deliver our digital courses, e-books, and media assets;
- To process transactions, fulfill orders, and issue purchase receipts;
- To manage customer accounts and course enrollments via our learning management system;
- To provide customer support and respond to inquiries;
- To monitor site usage, detect technical issues, and improve platform performance; and
- To comply with legal, accounting, and tax obligations.
4. Third-Party Service Providers & Data Sharing
We employ trusted third-party companies and service providers to facilitate our Service, process transactions, perform site maintenance, or assist in analyzing site performance. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Key Service Providers Include:
- Payment Processors: Paddle (Merchant of Record), PayPal, and Wise, Nedbank (for direct transfers).
- E-Commerce & LMS Infrastructure: WooCommerce and Sensei LMS plugins operating on our self-hosted platform.
- Analytics & Hosting: Analytics providers and secure web hosting infrastructure.
5. Transfer & International Storage of Data
Your information, including Personal Data, may be transferred to—and maintained on—computers and servers located outside of South Africa where data protection laws may differ.
If you are located outside South Africa and choose to provide information to us, please note that we transfer data to South Africa and secure cloud infrastructure partner networks to process and store it. Your submission of such information represents your consent to these transfers. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
6. Disclosure of Data & Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a statutory legal obligation under South African law or international regulations;
- Protect and defend the rights, property, or intellectual property of Nathalie Strassburg;
- Prevent or investigate possible wrongdoing in connection with the Service; or
- Protect the personal safety of users of the Service or the public.
7. Security of Data
The security of your data is paramount to us. We utilize industry-standard administrative and technical security measures (including SSL encryption and secure server protocols) to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and absolute security cannot be guaranteed.
8. Your Data Protection Rights (POPIA & GDPR)
Depending on your location, you have rights regarding your personal data, including:
- Access & Portability: The right to request copies of the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data, subject to legal and accounting retention requirements.
- Objection & Restriction: The right to object to or restrict processing of your personal data under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and become aware that a child has provided us with Personal Data, please contact us so we can take immediate steps to remove that information.
10. Links to Other Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the “Effective Date” at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or wish to exercise your rights under POPIA, please contact us: Nathalie Strassburg Stormsriver Village, South Africa